6. Custom Content Requests

A custom content request is when a client commissions you to create something specifically for them — a personalised video, a photo series, a written piece, a greeting — at a price you set. This is one of the highest-margin income streams on the platform because you're not competing with anyone else. It's made for them, by you, only once.

1. 1

   Set your custom content rate

   In Settings → Services, you can add a 'Custom Content' service. Set a base price that accounts for your time and the exclusivity. UGX 30,000–150,000 is a common range depending on complexity.

2. 2

   Be specific about what's included

   Duration of video, number of photos, turnaround time, revision policy. Clients who know exactly what they're buying are more likely to buy — and less likely to dispute.

3. 3

   Deliver on time

   Custom content is a personal transaction. A late delivery damages the relationship more than a late booking does. Under-promise and over-deliver on timing.

4. 4

   Upsell exclusivity

   Offer 'exclusive license' pricing — a custom piece the client can be certain you won't sell or post elsewhere. This commands 2–3× the standard custom rate.