The Session Starts Before You Meet

The review a client writes is shaped almost entirely by how they felt before they arrived. Creators who communicate well before the session get better reviews — even when the session itself is identical.

✓Send a welcome message within 1 hour of confirming
✓Confirm exact meeting point and time — street, landmark, Google Maps pin
✓Tell them what to bring, wear, or prepare
✓Ask about special requests, preferences, or anything that would change your plan
✓Send a reminder 24 hours before
✓Send a day-of message 1–2 hours before with your live location

First message template

"Hi [Name]! Really looking forward to hosting you on [date]. We'll meet at [exact location] at [time]. Please [bring/wear X]. Anything you'd like me to know before we start? I want to make this exactly right for you."

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This communication directly reduces no-shows, late arrivals, and awkward first minutes — all of which affect your rating. It costs 5 minutes and saves your reputation.

The Booking Flow

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