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If a client is far from your base or requires an overnight stay, you're entitled to charge for it. But here's the rule: all fees are collected upfront, inside the booking. There are no side payments, no cash on the day, no separate transfers.
How it works
When you set up your Location Preferences, the system automatically calculates and adds your travel fees to a client's checkout total based on their distance from your base. They pay everything at once — service fee plus travel fee, held in escrow. You receive it all after the session.
Set your base location
Settings → Location Preferences. Enter your home area or usual meeting zone. Clients within this area pay no travel fee.
Set your transport fee
A flat fee for travel up to your max radius. Add a per-km rate beyond that if you need it.
Set your lodge fee
If a booking requires you to stay overnight, enter your lodge fee. It's added automatically when the booking distance warrants it.
Set meeting preferences
List your preferred meeting points so clients know where to find you. You can also allow custom location requests — your call.
If your service requires a venue — a studio, restaurant, or entry ticket — build that cost into your service price. Don't create a separate invoice. Don't ask the client to pay it at the door. One price, one checkout, no surprises.
Asking a client to send money separately for transport, accommodation, or venue — via mobile money, cash, or any other channel — is a terms violation. It also removes your payment protection. Keep everything inside the platform.
A client is booking you from 100km away and asks to pay your transport fee cash on the day. You should:
Put what you learned into action.